The Chicago Community Trust is a community foundation dedicated to improving our region through strategic grant making, civic engagement and inspiring philanthropy. We are here to serve the nonprofit organizations, the generous donors and the thoughtful residents who strive to make a difference, helping their bold vision create lasting community change. We work with a number of partnerships and initiatives to accomplish this work.

We are privileged to serve our community and invite those who connect with our mission, vision, and values to explore employment opportunities with the Trust. To learn more, please visit the Trust online at

The Chicago Community Trust is an Equal Opportunity Employer.

Qualitative Data Manager

  • Job Tracking ID: 512298-799498
  • Job Location: Chicago, IL
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: November 30, 2021
  • Starting Date: ASAP
  • Application Deadline: Until filled

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Job Description:

As a community foundation, The Chicago Community Trust is an advocate, funder, convener, investor, and fund raiser. These functions are strengthened through the strategic use of internal, externally sourced, and publicly available data. The Trust is seeking a Qualitative Data Manager who will partner with grant applicants to support their use of data to inform impact and with Trust staff improve daily decision-making, long-term planning, and the impact of the Trust resources.

With the Learning and Impact team, the incumbent will implement and refine the learning and evaluation functions at the Trust to improve the effectiveness and impact of its strategies, investments, and operations. Specifically, this position will be the qualitative lead for analysis and reporting support, the primary driver of the technical assistance provided to grant applicants and recipients in the development of the outcomes measurements approaches, data collection and meaning making from reporting.

Position Responsibilities

Learning and Knowledge

  • Work with the other members of the Learning and Impact team to inform the design and implementation of a learning agenda for the Trust grant applicants and recipients by facilitating collaborative learning.
  • Serve as a thought partner to grant applicants and recipients as they strive to develop and report on measures of progress towards outcomes.
  • Provide guidance to program staff on project and portfolio-level evaluations that focus on qualitative methods.
  • Contribute to the culture of continuous improvement through reflection on current practices and impact; refinement of processes, tools, and data collection methods; shared meaning making of findings with staff, grant recipients, and the broader community.

Data and Analytics

  • Compile relevant programmatic data (e.g., metrics, reports) to inform the Trust’s impact tracking and reporting.
  • Collect and summarize new research to further inform understanding of approaches to address the racial and ethnic wealth gap
  • Inform the design of evaluation projects that use qualitative methods.
  • Support grant applicants and recipients in the development of impact measures, reporting protocols and the creation of meaningful reports to drive activities in alignment with strategic goals.
  • Contribute to writing reports, briefs, and grant applications.
  • Monitor the integrity of the information gathered at the Trust and help determine how to translate data into easy to understand, actionable reports and data visualizations.
  • Synthesize and summarize findings of impact reporting across grant strategies and internal departments. Produce reports and presentations, and present findings to staff and partners.
  • Provide training and coaching to grant applicants, recipients, and staff on the development of outcomes metrics aligned with theories of change, data collection strategies, and basic data analytics.
  • Manage the design and adoption of an online platform to facilitate the collection and reporting of real time stories of impact of grant recipients with a particular emphasis on storytelling around policy shifts.

This description should not be construed to contain every function or responsibility that may be required to be performed by an incumbent in this job.

Experience and Skills:

  • Bachelor’s degree required. Advanced degree in social sciences preferred.
  • 3+ years of work experience conducting or supporting the implementation of qualitative evaluations.
  • Experience providing technical assistance and consultation to community-based organizations.
  • Familiarity with the Chicago community
  • Enthusiasm for the mission, vision and values of The Chicago Community Trust and willingness to abide by its standards of conduct, policies and procedures.
  • Strong communication, writing, presentation, and data visualization skills.
  • Understanding of racial equity practices and frameworks and the impacts on evaluation practice.
  • Strong interpersonal skills to build relationships with staff and community partners.
  • Self-motivated and able to work independently. Must be honest, dependable, and able to meet deadlines.

Desired Skills:

  • Experience performing mixed-method evaluations
  • Familiarity with data visualization and qualitative analysis tools (e.g., NVivo, Tableau, Datawrapper)
  • Proficiency in Microsoft Office Suite applications (i.e., Outlook, Word, Excel, PowerPoint specifically), web-based applications and databases
  • Project management skills

Equal Opportunity Employer

The Trust is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Trust does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at if you require a reasonable accommodation to complete this application.

Diversity, Equity, and Inclusion are fundamental to achieving our impact

The Chicago Community Trust’s vision is a Chicago region where equity, opportunity, and prosperity abound. We acknowledge the specific role discrimination and systemic barriers based on race, ethnicity, and other varied identities and differences have played in limiting opportunities for too many. A commitment to Diversity, Equity, and Inclusion is at the core of who we are, the decisions we make, and the actions we take in our work to strengthen the communities we serve and advance our strategic focus to close the racial and ethnic wealth gap. Click here to learn more about our strategic plan.

History of The Chicago Community Trust

The Chicago Community Trust was founded in 1915 by Norman and Albert Harris, father and son duo of the Harris Trust and Savings Bank (now BMO Harris Bank). The Trust was the fourth community foundation ever created. There are now 750 community foundations in Canada and the U.S.

As our region’s community foundation, the Trust unites generous donors, committed nonprofits and caring residents to effect lasting change that moves our entire region forward. Our approach centers on tackling the region’s immediate needs and addressing the root causes of deep-seated issues to realize a more prosperous future for all who call metropolitan Chicago home.

For more than 100 years, donors have entrusted their philanthropic resources and visions to our stewardship. Guided by our deep knowledge of the community, we fund, lead, convene and collaborate to address the greatest and most critical needs facing the Chicago region. From the $22 million raised to help with unemployment relief in the Great Depression to spearheading an effort to help people keep their homes during the foreclosure crisis of the Great Recession to $35 million raised for the Chicago Community COVID-19 Response Fund, which supported nonprofits serving our most vulnerable neighbors, Chicagoans have put their trust in us.

In 2019, we announced we would focus our discretionary spending over the next decade on working to close Chicago’s growing racial and ethnic wealth gap. The Trust envisions a Chicago region that’s stronger and more prosperous because everyone—regardless of race, ethnicity, or zip code—has equitable access to the opportunities and resources they need to succeed and live a fulfilling life.

With assets of more than $3.7 billion, the Trust, in partnership with its donors, distributes more than $600 million in grants each year. The Trust Team seeks to match the passion and commitment of donors, grant recipients, residents, and community leaders that continue to work tirelessly to make the Chicago region one where all have the opportunity to realize their dreams.