The Chicago Community Trust is a community foundation dedicated to improving our region through strategic grant making, civic engagement and inspiring philanthropy. We are here to serve the nonprofit organizations, the generous donors and the thoughtful residents who strive to make a difference, helping their bold vision create lasting community change. We work with a number of partnerships and initiatives to accomplish this work.

We are privileged to serve our community and invite those who connect with our mission, vision, and values to explore employment opportunities with the Trust. To learn more, please visit the Trust online at

The Chicago Community Trust is an Equal Opportunity Employer.

Learning and Talent Development Manager

  • Job Tracking ID: 512298-760463
  • Job Location: Chicago, IL
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: April 09, 2021
  • Starting Date: ASAP
  • Application Deadline: Until filled

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Job Description:

The Learning and Talent Development Manager is responsible for creating, developing, implementing, and conducting training and development programs for all Trust employees . This position assesses organization-wide developmental needs to drive training and development initiatives, and identifies and implements best-in-class training and development solutions for employees across levels. This position actively searches, creatively designs and implements effective methods to educate and enhance performance and professional development. Integrates planning of employee learning goals into the team and employee review processes. Deploys a range of resources to equip teams for high performance, and builds communities of practice for Trust staff to connect and grow. The Learning and Talent Development Manager draws on deep instructional program design, facilitation and delivery experience, as well as strong business acumen to lead the development of innovative learning experiences that produce measurable impact and support the talent pipeline of a fast-paced, high-growth company.

Position Responsibilities

  • Lead organization-wide team and individual goal setting and performance review processes and apply insights from this process to annual learning plan.
  • Establish and manage training and development programs based on identified needs and in alignment with the Trust’s strategic goals; ensure learning and development programs and tools are aligned with the Trust’s diversity, equity and inclusion goals;
  • Co-develop and implement training budget; maintain record and reports of expenses;
  • Conduct ongoing training and development needs assessment through surveys, interviews, focus groups, and communication with managers, and instructors;
  • Design, organize, plan, present, and conduct follow up assessments on various development tools and training courses (instructor-led, e-learning) for staff and leadership;
  • Identify, implement and manage learning management system (LMS), and evaluate training outcomes; track and analyze the impact of professional development programs and skill development initiatives;
  • Train and provide development-related guidance to managers, supervisors and others involved in employee development efforts;
  • Refine and implement the annual performance review process and provide oversight to support staff in conducting the process;
  • Lead the Trust’s onboarding process for regular and temporary staff;
  • Serve as the Administrator of Namely, the Trust’s HRIS;
  • Identify and secure learning vendors and trainers to build and deliver training courses; manage vendor relationships;
  • Establish and maintain ongoing productive relationships across the department and the organization;
  • Obtain and/or develop effective training materials;
  • Create awareness of available professional development and skill building resources;
  • Work as a team member with Leadership and the Talent team staff, assisting as needed;
  • Partner with other departments and teams as needed to conduct impact surveys and ensure smooth integration between systems;
  • Develop training plans for tech tool launch and adoption;
  • Assist with agency-wide activities as directed;
  • Perform other duties as assigned.

Experience and Skills:

  • Bachelor's degree in Human Resource Management, Industrial/Organizational Psychology or related field AND 3 or more years’ experience designing and implementing employee development programs; Master’s Degree in Organizational Development or related field preferred
  • Certified Professional in Learning and Performance (CPLP) credential (or similar credential) preferred
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred
  • Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individual in addition to the ability to provide efficient, quality service to both internal clients and external stakeholders.
  • Solid instructional design, facilitation and presentation skills in addition to the ability to present training material and information to participants and facilitate their learning of the material to achieve desired learning results.
  • Exceptional project management and training development skill as well as the ability to prioritize, plan, and coordinate work activities, and manage resources so that work objectives are accomplished efficiently.
  • Additionally, strong judgment and problem solving skills are essential for the candidate to be successful in this position.
  • At least 1 or more years’ experience managing a budget and/or project resources
  • Experience implementing and managing a learning management system (LMS)
  • Experience supporting or implementing diversity, equity and inclusion initiatives
  • Exceptional verbal and written communication skills as well as strong attention to detail.

History of The Chicago Community Trust

The Chicago Community Trust is a community foundation dedicated to advancing metropolitan Chicago and improving the lives of the people who call it home. The Trust serves as a philanthropic partner, connecting the generosity of donors with community needs. Today, following the creation of a new strategic plan in 2018, the Trust stands committed to addressing Chicago’s legacy of systemic inequity and closing the racial wealth gap. With assets of approximately $3 billion, the Trust in partnership with its donors distributes more than $400 million in grants each year. Our unwavering mission is to mobilize resources, people, organizations and ideas in support of this vision for a truly equitable, connected and thriving community.

The Trust was founded in 1915 by Norman and Albert Harris, father and son duo of the Harris (now BMO Harris) bank family. The Chicago Community Trust was the fourth community foundation ever created. There are now 750 community foundations across Canada and the US.

Since 1915, the Trust has been part of nearly every major civic milestone of the Chicago region. From the creation of Millennium Park and Chicago’s Harris Theater to Leadership Greater Chicago and Chicago Urban League, the Trust has worked to support the people and organizations that have made Chicago a world class city.

The Trust Team seeks to match the passion and commitment of donors, grantees, residents and community leader that continue to work tirelessly to make this City one where all have the opportunity to realize their dreams.